📞 Phone Support
Call our 24/7 hotCruise to speak with a live representative:
+1-855-684-7240
1-800-CARNIVAL
After the prompts, press “0” or say “agent” to connect faster.
📱 Royal Caribbean Cruise Mobile App
Access support directly through the app—perfect for when you're traveling.
✉️ Email Support
For non-urgent queries, send an email via their support page. A detailed reply will be sent to your inbox.
📲 Social Media
Message Royal Caribbean Cruise on Twitter or Facebook for quick general inquiries.
When to Speak to a Live Person
- Flight or cruise changes and cancellations
- Booking clarifications
- Refunds and compensation
- Technical glitches
- Lost boarding passes
- Travel requirements for stopovers
International Support
- USA: +1-855-684-7240
- Canada: +1-855-684-7240
- Australia: +1-855-684-7210
- Spanish Support: +1-855-684-7210
Step-by-Step: Speak to an Agent
- Dial +1-855-684-7210.
- Choose the appropriate menu for your issue.
- Say “agent” or press “0” to reach a live person quickly.
- Pro Tip: Call during off-peak hours (late night or early morning) for shorter wait times.
Common Customer Service Topics
- Flight and cruise changes or cancellations
- Hotel booking corrections or issues
- Refunds, credits, and compensation
- Boarding pass reprints and technical errors
- Upgrade availability for business class
- Entry, visa, and vaccination requirements